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We'll get the door.
Our dedicated and committed employees work diligently to resolve customer issues as quickly and professionally as possible.
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We're here for you
Global Service. Local Support.

We are committed to providing you with the highest levels of service.

Our global team of experienced service providers, combined with a network of local representatives in 115 countries, understands and values the need for quick and efficient service when it comes to electronic security solutions.

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Our door is open
24 Hours a day, 365 days a year in 115 countries across the globe.
Before the Sale
Right from the start, we're hands on.
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Introduction
Personal visit including a complete demonstration*. Relationships matter.
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Security Review
Technical and security consultation. We’ll help you get the most from our solutions.
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Site Survey
Comprehensive site survey of your property. The more we understand, the better our solution.
During the Sale
Getting it right, no matter what.
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Installation
Installation of system by Onity's authorized personnel. To ensure your systems work perfectly from day one.
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Training
On-site training for your entire staff. We're there for you.
After the sale service.
Getting it right, no matter what.
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Guarantee
Guaranteed replacement of all Onity parts with our limited or extended warranty for products under 10 years old.
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Support in 115 countries
Tech support available from 5AM PST to 7PM PST seven days a week (emergency support available after hours)
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Extended Services Program
*These services are specific to Onity's electronic locking solutions product line and may vary based on region, location, or channel provider.
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Still have questions?
We’re here to help.
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