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Onity-support-team-2x1-01 Onity support team
We'll get the door
Our dedicated and committed employees work diligently to resolve customer issues as quickly and professionally as possible.
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We're here for you
Global Service. Local Support.

We are committed to providing you with the highest levels of service.

Our global team of experienced service providers, combined with a network of local representatives in 125 countries, understands and values the need for quick and efficient service when it comes to electronic security solutions.

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Our door is open
Global sales and support network that spans over 125 countries
Before the Sale
Right from the start, we're hands on.
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Introduction
Personal visit including a complete demonstration.*  Relationships matter.
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Security Review
Technical and security consultation. * We’ll help you get the most from our solutions.
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Site Survey
Comprehensive site survey of your property. * The more we understand, the better our solution.
During the Sale
Getting it right, no matter what.
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Installation
Installation of system by Onity's authorized personnel to ensure your systems work perfectly from day one. *
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Training
On-site training for your entire staff. *
After the Sale Service
Getting it right, no matter what.
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Guarantee
Guaranteed replacement of all parts for Onity locks under warranty or maintenance contract. *
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Support in 125 countries
Technical support available seven days a week (in office hours). *
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Extended Services Program
Discover the additional services available for you. *
*These services are specific to Onity's electronic locking solutions product line and may vary based on region, location, or channel provider.
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Still have questions?
We’re here to help.
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