What is Mobile Access?
Mobile Access allows guests to unlock doors and common access areas with ease through the use of a mobile device using Bluetooth® Low Energy technology (BTLE). Onity’s industry leading DirectKey mobile access technology has opened doors over 250 million times in the past five years alone.
How Mobile Access Works
A simple and streamlined experience that’s convenient for guests.
Download App
User downloads and registers through a mobile app.
Choose
User may choose their room and check-in through mobile app notification.
Arrive
User arrives at property.
Get Access
User opens mobile app with Bluetooth technology to unlock their door and shared common areas.
Why Implement A Mobile Access Solution?
Mobile access offers a trusted alternative to physical front desk check-in and RFID cards by allowing users the added convenience of using their own mobile device. Perfect for brands that have an existing loyalty app or for those without a mobile app of their own, mobile access offers benefits across a range of industries including Hospitality, Marine, Senior Living, Education and Commercial.
Contactless Experience
Enable fewer touchpoints, leaving guests, residents and employees feeling confident and safe.
Seamless Journey
Create a seamless and hassle-free guest experience. Guests no longer need to remember their key card and can move confidently through your property using their own mobile device.
Lower Operational Costs
Minimize operational costs from infrastructure and key card production to resources including front desk time.
Greater Security
Mobile key credentials use 128-bit AES data encryption which provides an additional layer of security on top of locking system features such as user access permissions and audit trails. Mobile access solutions can also enable intelligent occupancy management and contact tracing.
Enhanced Guest Experience
Interfaces with smart room systems for a seamless customer experience.
What to consider when deploying a mobile access solution
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Installation Requirements
In some cases, contactless access can be achieved through an upgrade instead of a full lock replacement. For a full and seamless guest experience, properties may wish to enable mobile access by upgrading door locks, public doors, and even parking systems and elevators. To save deployment costs and time, the Onity DirectKey™ system can be retrofitted into existing Onity locks.
Project Support
End-to-end commitment to service and support is critical to a successful deployment of mobile access solutions. When properties are highly satisfied with their upgrade projects, it is a result of strong project management, coordinated scheduling, delivery, installation and commissioning, plus ongoing, post-install support. Customer feedback confirms that using Onity’s remote site survey program to initiate the planning process makes the buying process quick and seamless.
Security Standards
Operators should look for a system that supplements the security features that already exist in hotel locks, such as access permissions and audit trails. In addition to the first level of encryption, Onity provides an additional security layer with a 128-bit AES encryption key that is unique to the door lock for which the credential was generated.
Guest Experience
Mobile access systems should make it quick and easy for guests to use their mobile key (via their cell phone) and provide a seamless journey – from parking, to elevators, to the guest’s room. Solutions that go beyond just access to offer connected rooms, can build a more personalized guest experience. Onity’s mobile-enabled locks use Bluetooth technology to stay in a ready state, so guests can unlock doors while on the move, without having to stop their stride or touch the phone to the lock.
Installation Requirements
In some cases, contactless access can be achieved through an upgrade instead of a full lock replacement. For a full and seamless guest experience, properties may wish to enable mobile access by upgrading door locks, public doors, and even parking systems and elevators. To save deployment costs and time, the Onity DirectKey™ system can be retrofitted into existing Onity locks.
Project Support
End-to-end commitment to service and support is critical to a successful deployment of mobile access solutions. When properties are highly satisfied with their upgrade projects, it is a result of strong project management, coordinated scheduling, delivery, installation and commissioning, plus ongoing, post-install support. Customer feedback confirms that using Onity’s remote site survey program to initiate the planning process makes the buying process quick and seamless.
Security Standards
Operators should look for a system that supplements the security features that already exist in hotel locks, such as access permissions and audit trails. In addition to the first level of encryption, Onity provides an additional security layer with a 128-bit AES encryption key that is unique to the door lock for which the credential was generated.
Guest Experience
Mobile access systems should make it quick and easy for guests to use their mobile key (via their cell phone) and provide a seamless journey – from parking, to elevators, to the guest’s room. Solutions that go beyond just access to offer connected rooms, can build a more personalized guest experience. Onity’s mobile-enabled locks use Bluetooth technology to stay in a ready state, so guests can unlock doors while on the move, without having to stop their stride or touch the phone to the lock.
Helpful Resources
See why Onity’s DirectKey mobile access solution has been deployed across 4500 properties and opened doors over 250 million times.
Is Mobile Access Right for You?
Mobile access offers many benefits across a range of industries including Hospitality, Marine, Senior Living, Education, and Commercial.
Does your property welcome guests and residents on a daily basis?
Do you have the need for a more contactless experience?
Are you looking to create a more personalized and connected guest or resident experience?